At B Spotless Clean, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our cleaning services in Perth and surrounding areas. By accessing our website or engaging our services, you agree to the practices outlined in this policy.
1. Information We Collect
We may collect personal information directly from you when you:
- Submit an online enquiry or booking form
- Request a free quote
- Contact us via phone, email, or social media
- Use our services
The information we collect may include:
- Full name
- Phone number
- Email address
- Residential or business address
- Service preferences and booking details
We may also collect non-personal information such as IP addresses, browser type, and website usage data to help improve our website performance.
2. How We Use Your Information
The information we collect is used to:
- Provide cleaning services as requested
- Respond to enquiries and provide quotes
- Confirm and manage bookings
- Send service updates, reminders, or promotional offers (only if you have opted in)
- Improve our website, services, and customer experience
- Comply with legal and regulatory requirements
We do not sell, rent, or trade your personal information to third parties.
3. Data Security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorized access. Our website uses secure systems to safeguard your details. However, please note that no online transmission can be guaranteed as 100% secure.
4. Sharing of Information
We may share your information with:
- Our trusted employees and contractors who require the information to provide services
- Third-party service providers such as IT support or payment processors (where applicable)
- Legal authorities, if required by law
All third parties are required to handle your information with confidentiality and in compliance with privacy laws.
5. Cookies & Website Tracking
Our website may use cookies to improve user experience, track website traffic, and personalize content. You can choose to disable cookies in your browser, but some features of our website may not function properly.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to your details
- Opt out of receiving marketing communications at any time
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
B Spotless Clean – Perth, Australia
📞 0478145634
📧 info@bspotlessclean.com.au